SOLUTIONS >FFIEC Out of Wallet Challenge Questions

 

 

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FFIEC Authentication Guidance
 

Out of Wallet Challenge Questions

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FFIEC Authentication

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New FFIEC Guidance 2011

KBA Out of Wallet Challenge Questions Solution from Veratad serve as an effective solution to implement as a part of an institutions method to mitigate risk.

The randomly rotated dynamically generated Out of Wallet Challenge Questions present both historical and biographical questions in combination with synthetic or red herring questions. To learn more Click Here…

New guidance has been written and released by The Federal Financial Institutions Examination Council (FFIEC) for financial institutions regarding customer authentication of online accounts.

The Layered Security section of the supplement recommends the use of “out of wallet” challenge questions as one of the effective risk mitigation techniques. The Council indicated there were a variety of ways challenge questions may be implemented. However, “out of wallet” challenge questions are much more difficult for an impostor due to fact that the consumer never knows the exact content of the question being presented.

 

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In contrast, the use of static challenge questions commonly generated by the customer upon account origination are less effective due to the availability of an individual’s information about themselves from resources such as social networking sites. Institutions should no longer consider static challenge questions as a primary method to mitigate risk.

The first guidance release by the Council was in 2005. Its risk based approach recommended institutions make available recurring assessments responding to new threats.

The new guidance strengthens the original 2005 expectations. The supplement states, “Financial institutions should perform periodic risk assessments considering new and evolving threats to online accounts and adjust their customer authentication, layered security, and other controls as appropriate in response to identified risks.” Learn about our Out of Band Two Factor Authentication Solution.

FFIEC Authentication Guidelines - Out of Wallet Challenge Questions Compliance Deadline January 2012. Read the FFIEC Guidance 

Learn About Our Other Authentication Compliance Solutions:

Out of Band Multi-Factor Authentication

 

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